ServiceNow CSA Dumps

ServiceNow CSA Exam Questions

ServiceNow Certified System Administrator
  • 522 Questions & Answers
  • Update Date : June 16, 2026

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ServiceNow CSA Sample Questions

Question # 1

What is required to link a ServiceNow application to a Git repository? Choose 3 answers

A. Password 
B. URL 
C. URI 
D. User name 
E. Application name 
F. ACL 



Question # 2

Why would you build a custom app? Choose 2 answers A 

A. To create a custom integration for a 3rd party system 
B. To fulfill a specific use case on internal processes 
C. To avoid using a code repository like GitHub or GitLab 
D. To replace ServiceNow base tables 



Question # 3

How can you visually rearrange fields within a form view in Table Builder?

A. By duplicating the form view 
B. By adding embedded lists 
C. By dragging fields into the form editor 
D. By modifying field properties 



Question # 4

What component causes a flow to run after a record has been created or updated?

A. Date-based trigger 
B. Record-based trigger 
C. On-change trigger 
D. Application-based trigger 
E. Updated-date trigger 



Question # 5

An application called My App has a table. MyAppTable, with this Application Access configuration: Accessible from: All application scopes Can read: Selected Can delete: Not selected Allow configuration: Selected Which of the following is true based on this configuration?

A. Any Application developer can write a Business Rule which successfully deletes all records from the MyAppTable 
B. An application developer working in the My App scope can write a Business Rule for the MyAppTable table which successfully deletes all records from the MyAppTable table 
C. An application developer working in another privately scoped application can write a Business Rule for the MyAppTable table which successfully deletes all records from the MyAppTable table 
D. No Business Rule can be written which successfully deletes all records from the MyAppTable table 



Question # 6

What are the three key tables in an enterprise CMDB? Choose 3 answers. 

A. omadb_rel_ci 
B. sn_emdb 
C. sn_emdb_ci 
D. Ey omdb 
E. sn_emdb_bak
 F. omdb_ci 
G. emdb_bak 



Question # 7

What action will allow you to personalize layouts of columns in a list?

A. ClickGear icon > Personalize window options > Select the appropriate columns 
B. Select the column to be personalized >ClickEdit icon (Penal) > Choose me options to personage 
C. Context Menu> View > Personalize 
D. Select the column to be personalized and right at the header > Choose the options to personalize 



Question # 8

Which server-side object provides methods for working with dates when writing a script in a privately scoped application? 

A. current 
B. GlideRecord 
C. GlideSystem 
D. GlideDateTime



Question # 9

Where do UI Policies run?

A. Within server-side scripts 
B. Server-side (database) 
C. Client-side (browser) 
D. Knowledge Base 



Question # 10

What action can be performed by selecting the Additional actions menu in Table Builder?

A. Duplicate the selected form view 
B. Add a new module 
C. Create a database index
D. Schedule a job 



Question # 11

Which options are strategies for debugging client-side scripts? Choose 2 answers

A. gs.log () 
B. gs.addErrorMessage() 
C. gJorm.addlnfoMessage()
 D. Jslog() 



Question # 12

What is the role of form annotations within Table Builder?

A. To create new form views 
B. To provide additional information on each field 
C. To rearrange fields in a form 
D. To add visual appeal with colors in the designer 



Question # 13

On a form, which type of field has this icon which can be clicked, to see a preview of the associated record?

A. Preview 
B. Reference 
C. Drilldown 
D. Snapshot 
E. Quickview 
F. Lookup