CompTIA 220-1202 Exam Questions

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CompTIA 220-1202 Sample Questions

Question # 1

Why would a network engineering team provide a help desk technician with IP addresses for a wired network segment?

A. Only specific DNS servers are allowed outbound. 
B. The network allow list is set to a specific address. 
C. DHCP is not enabled for this subnet. 
D. NAC servers only allow security updates to be installed. 

Show Answer

Question # 2

An organization sees unauthorized apps installed and licensing prompts. What should the security team do?

A. Deploy an internal PKI to filter encrypted web traffic. 
B. Remove users from the local admin group. 
C. Implement stronger controls to block suspicious websites. 
D. Enable stricter UAC settings on Windows. 

Show Answer

Question # 3

An administrator is investigating a zero-day vulnerability. If left unpatched, it could severely impact business. The patch requires downtime. What should the administrator do?

A. Create a standard change request. 
B. Implement an emergency change. 
C. Immediately freeze all changes. 
D. Continue operations until the next change interval. 

Show Answer

Question # 4

Multiple users clicked a phishing link from a compromised email account. The security team isolates and removes the threat. Then, the management team provides security awareness training to the company. What step is this? 

A. Provide user education. 
B. Compile lessons learned. 
C. Update the antivirus software. 
D. Perform additional scans. 

Show Answer

Question # 5

An administrator must rename the administrator account on a Windows desktop. Which tool is best for this?

A. lusrmgr.msc 
B. devmgmt.msc 
C. gpedit.msc 
D. eventvwr.msc 

Show Answer

Question # 6

A help desk technician recently installed an SSH client on a workstation in order to access remote servers. What does this enable?

A. To utilize an SSO connection 
B. To securely establish a console session 
C. To encrypt and decrypt protected messages 
D. To facilitate device log reviews

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Question # 7

A user reports that the time on their computer does not match the time on their VoIP phone. What should a technician do?

A. Confirm the user is logging in to the domain. 
B. Manually set the time on the phone to match the computer. 
C. Download and install the latest BIOS update. 
D. Configure access to an available NTP server. 

Show Answer

Question # 8

A technician is securing a newly deployed workstation. Only authorized users should access it. Which actions should the technician take? (Select two)

A. Defragment the hard drive 
B. Enable SSH 
C. Enable screensaver locks 
D. Disable iCloud integration 
E. Enable the firewall 
F. Apply the BIOS password 

Show Answer

Question # 9

What is found in an MSDS (Material Safety Data Sheet) for a battery backup?

A. Installation instructions 
B. Emergency procedures 
C. Configuration steps 
D. Voltage 

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Question # 10

A technician follows proper malware removal procedures but cannot remove all malware. They decide to reload the OS. What should they select?

A. Version upgrade 
B. System restore 
C. OS repair 
D. Clean install 

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Question # 11

A town clerk wants to work from home and access documents on a town hall server. What should a technician set up?

A. VNC 
B. RDP 
C. VPN 
D. SSH 

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Question # 12

A technician needs to download and install a new web browser on a desktop. Which attribute should be used to verify the installer's authenticity?

A. Date 
B. Hash 
C. Size 
D. Name 

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Question # 13

A technician uses AI to draft a document about new software benefits. Upon reading, the technician sees factually incorrect info. What term best describes this?

A. Data privacy 
B. Hallucinations 
C. Appropriate use 
D. Plagiarism 

Show Answer